Hotmail account locked out

Hi, My husbands hotmail account has been locked out. He has gone through the process of getting a verification code and filling all required information after this stage but they still won't unlock it. He has repeated this process 5/6 times and they still won't unlock it. This is his work email account so he is very stressed and concerned to re access his account

Answer 1

you can reset the password or tell him to find out the reason why did his account had been locked? That will be the first step to solve the unknown problem.

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